Final Cut Studio: For best performance on Mac Pro, install memory in risers symmetrically
Final Cut Studio's performance benefit from symmetrical RAM configurations on Mac Pro.
QuickTime: MPEG-2 Playback Fails After 14 December 2003
Download the updated QuickTime 6 MPEG-2 Playback Component if you can't play MPEG-2 files with Compressor or QuickTime Player after 14 December 2003.
Final Cut Studio: Don't rename or relocate Final Cut Studio applications
Final Cut Studio Resources
About iMac Firmware Update 1.2 Document and Software
This article contains the Read Me for iMac Firmware Update version 1.2 and software link.
Intel Indeo Video 5 For Macintosh Document and Software Download
This article comprises the Read Me and software download for Intel Indeo Video version 5.
iDVD 4.0.1 for Mac OS X: Information and Download
This document contains information about the iDVD 4.0.1 for Mac OS X and a link to the software download.
Power Mac G4 Firmware Update 4.2.8: Information and Download
This document contains the About the Power Mac G4 Firmware Update 4.2.8 document and links to the Power Mac G4 Firmware Update 4.2.8 software.
Java 1.4.2 Update for Mac OS X: Information and Download
This article contains the Java 1.4.2 Information and link to the Java 1.4.2 software.
iTunes 2.0.4 for Mac OS 9: Information and Download
This article contains the About iTunes for Mac OS 9 document and a link to the iTunes for Mac OS 9 software.
Hard Drive Update 1 for OS 9: Information and Download
This document contains information about the Hard Drive Update 1 for OS 9 and a link to the software download.
CarbonLib 1.6 : Information and Download
This article contains the links to the CarbonLib software downloads.
Apple iPod plug-in for Musicmatch Jukebox: Information and Download
Musicmatch requires a plug-in to transfer music to iPod. This is the same iPod plug-in previously available from the Musicmatch web site.
Mac OS 9.1: Software and Before You Install Document
This document contains the Software download links, how to prepare for installing Mac OS 9.1, and provides compatibility and basic troubleshooting information.
Mac OS 9.2.2: Document and Software
This article contains the Readme documents and links to Mac OS 9.2.2 software downloads.
Security Update 7-18-02: Information and Download
This document contains the Security Update 7-18-2002 for Mac OS X 10.1.1 through Mac OS X 10.1.5. For the Security Update for Mac OS X 10.1, please see document 120136 "Security Update 7-18-02 for v. 10.1: Information and Download".
iMac Firmware Update 4.1.9: Information and Download
This article contains the About the iMac Firmware Update 4.1.9 document and links to the iMac Firmware Update 4.1.9.
Software Downloads: Formats and Common Error Messages
This document describes the various download formats Apple provides software in, and what to do with the software once it has been downloaded.
New SuperDrives support Double-Layer DVD burning
The new SuperDrives built into the Power Mac G5 (Early 2005), iMac G5 (Ambient Light Sensor) computers, and eMac (Early 2005) computers now support DVD+R DL media, which means in addition to reading Double-Layer DVDs, they can write to a DVD+R DL disc. While single-layer recordable DVDs hold up to 4.7 GB of data, Double-Layer discs have two layers of data, allowing the SuperDrive laser to read and write on both layers, almost doubling the storage to 8.5 GB.
Some DVD-RW discs cannot be played in DVD Player
Some SuperDrive models are capable of burning DVD-Video content onto certain types of DVD-RW media that the Mac OS X DVD Player cannot recognize.
DVD Studio Pro 4: "Formatting failed" and "Muxer Bit Rate too high" error with H.264 for HD DVD
DVD Studio Pro 4 allows you to author DVDs with high definition (HD) video that conform to the HD DVD standard. There are two H.264 presets in Compressor 2 for encoding video for an HD DVD project.
Compressor 2: New and enhanced codecs
Compressor 2: High resolution audio support
Compressor 2: Advanced image analysis
Compressor 2: About distributed processing
Character Palette Font Variations in menu text
In Mac OS X, you can use the Character Palette to type special characters and symbols. You can use the Character Palette in DVD Studio Pro with text objects in a menu (Open the Character Palette by choosing Special Characters from the Edit menu).
Troubleshooting serial number issues with professional products
If you're having difficulty entering a serial number when activating your professional software product, keep these tips in mind: Make sure you are reading from the original serial number label that came with the product. Be sure to enter your first and last name, and verify there are no mistakes in the serial number field. Some numbers and letters look similar, so make sure you don't mistake a zero for the letter O and the number 1 for the letter i or lowercase L. Enter the dashes in the serial number.
Pro Applications: Some features do not work if drag installed or if copied following an Archive and Install
Always install Pro applications such as Final Cut Pro HD, Soundtrack, Soundtrack Pro, DVD Studio Pro, Motion, Shake (Qmaster), Logic, and GarageBand from the original discs. Final Cut Pro programs (including Compressor, LiveType, and Soundtrack Pro) don't open, or quit unexpectedly when opened. This could also happen with DVD Studio Pro, Motion, GarageBand, Logic Pro, and Logic Express. If you do an Archive and Install or if you upgrade to a larger or different hard drive, reinstall your Pro applications from the original discs. Audio applications like Logic, GarageBand, Soundtrack, and
DVD Studio Pro 3: Not compatible with Power Mac G5 (Late 2005) or iMac G5 (iSight)
DVD Studio Pro 3.x requires a computer with an AGP video card. PowerMac G5 (Late 2005) models (released October 19, 2005) and iMac G5 (iSight) models feature newer PCI Express video cards. Because of this, DVD Studio Pro 3.x is not supported on these computers and if you install it you may encounter unexpected behavior. For instance, on Quad processor models, if you try to import MPEG-2 assets DVD Studio Pro will unexpectedly quit. This does not occur with DVD Studio Pro 4.x. Products affected DVD Studio Pro 3.x Power Mac G5 (Late
Compressor: Troubleshooting Basics
If Compressor isn't starting up properly or performing normally, try these basic troubleshooting steps to remedy the situation. Please note that these steps aren't exhaustive, and are not intended to cover any specific issue. They are fundamental, basic steps that are most effective in getting Compressor into good working order, and are the steps most often suggested by AppleCare Technical Support. Confirm versions Update to the latest software versions Choose Apple > Software Update and make sure that you
Pro applications quit unexpectedly on launch or quit, or display non-customary menus and dialogs
If you experience one or more of the following issues: When you open a Pro application (any listed below), it displays Aqua-themed menus and Open, Save, and Import dialogs instead of the usual Pro appearance. A Pro application may quit unexpectedly when you open it, or quit unexpectedly when you choose File > Quit. These could occur after you update to Pro Application Support 3.0 or 3.1 either manually or
Compressor 1.X not compatible with Power Mac G5 (Late 2005) or iMac G5 (iSight)
Compressor 1.x is not compatible with the Power Mac G5 (Late 2005) or iMac G5 (iSight). Compressor 1.x requires a computer with an AGP video card. PowerMac G5 (Late 2005) models (released October 19, 2005) and iMac G5 (iSight) models feature newer PCI Express video cards. Because of this, Compressor 1.x is not compatible with these computers. Products affected Compressor 1.x iMac G5 (iSight) Power Mac G5 (Late 2005) Final Cut Pro 4.x DVD Studio Pro 2.x DVD Studio Pro 3.x To use Compressor on Power Mac
Some PowerBook SuperDrives won't work with 8x DVD-R media
Some earlier PowerBook G4 computers that have a SuperDrive with a 1x or a 2x DVD-R write speed may not be able to burn 8x DVD-R media reliably. Because of this, you should only use 2x or 4x DVD-R media.Not sure what kind of SuperDrive you have in your PowerBook? Just do this: From the Apple menu, choose About This Mac. Click the More Info button to open Systen Profiler. In the resulting window, select
DVD Studio Pro 4: "Not enough space" error when writing to DLT drive
When you're writing a DVD Studio Pro 4 project to a DLT (Digital Linear Tape) drive, the write may stop and you'll see the following error: "Format Failed. Not enough space on output device." You may get this error even if the layer size of your DVD project is smaller than the DLT tape to which you're writing. As a workaround, try using a different brand of DLT media or new, unformatted DLT media. This document will be updated as more information becomes available.
DVD Studio Pro: Troubleshooting Basics
If DVD Studio Pro isn't starting up properly or performing normally, try these basic troubleshooting steps to remedy the situation. Please note that these steps aren't exhaustive and are not intended to cover any specific issue. They are fundamental, basic steps that are most effective in getting DVD Studio Pro into good working order, and are the steps most often suggested by AppleCare Technical Support. Confirm requirements and versions Check system requirements—Make sure that you haven't overlooked any hardware aspect that's required to use DVD Studio
Compressor 2: Field order reversed when transcoding HDV to MPEG-2
Symptom When transcoding 1080i HDV video to MPEG-2 in Compressor 2, the MPEG-2 presets incorrectly reverse the field order. The results can appear as "jittery" video when viewed on an NTSC monitor or television. Products affected Compressor 2 DVD Studio Pro 4 Final Cut Pro 5 Final Cut Studio
About Pro Applications Update 2005-02
Pro Applications Update 2005-02 addresses several issues with underlying frameworks and shared components for Apple's professional applications, and is strongly recommended for all users of Final Cut Studio, Final Cut Pro 5, Motion 2, Soundtrack Pro, DVD Studio Pro 4, LiveType 2, Compressor 2, Apple Qmaster 2, and Final Cut Express HD 3. Pro Applications Update 2005-02 updates the following components: Helium.framework Helium 2.0.2 addresses underlying issues with PAL to NTSC transcoding. Addresses the field inversion (image jitter) issue when using Compressor to transcode from HDV to Standard Def MPEG-2.
DVD Studio Pro can't import iDVD 5 or iDVD 6 projects
If you try to open a project file created in iDVD 5 or iDVD 6 in DVD Studio Pro 3 or 4 you will get the following error:
Final Cut Studio is not supported on MacBook
If you have a MacBook, the Final Cut Studio (Universal) crossgrade Installer does not prohibit you from installing the pro applications, but this configuration does not meet the minimum system requirements for Final Cut Studio.
DVD Studio Pro 4.1: Script Command Inspector doesn't open when system language is set to German
The Script Inspector in DVD Studio Pro has two displays: A general Script Inspector that appears when no command lines in the script are selected and a Script Command Inspector that appears when you select a command line.
Pro Applications Update 2006-01
Pro Applications Update 2006-01 address several issues with underlying frameworks and shared components for the following professional applications, and is strongly recommended for all users of Final Cut Studio 5.1, Final Cut Pro 5.1, Motion 2.1, Soundtrack Pro 1.1, Apple Qmaster 2.1, Compressor 2.1, DVD Studio Pro 4.1, LiveType 2.1, Shake 4.1, and Final Cut Express HD 3.5.
DVD Studio Pro: AC-3 (Dolby Digital) audio may not play back in HD DVD projects
Summary
DVD Studio Pro: QuickTime and Simulator display incorrect gamma for MPEG-2 HD DVD content
Issue or symptom
Final Cut Studio: About external video-monitoring conflicts
Summary
Some Xsan configurations will cause an error when using Distributed Processing for Compressor
Symptom or Issue
DVD Studio Pro: For motion menu background assets, use DV QuickTime sources with High Quality setting
Issue or symptom
Compressor - Cannot submit job from Batch Window
Symptom
Compressor: Cannot submit job from Batch Window
Symptom
DVD Studio Pro: Authoring a DVD that plays automatically without a menu
The following steps describe one way to author a disc in DVD Studio Pro without a menu, and without the need for the user to press the Play button. This enables a track to play automatically when the user puts the disc into a DVD player. The key to these steps is to use the First Play function.
DVD Studio Pro: Format to DLT drive does not complete on Mac Pro
Issue
Compressor: Unable to connect to background process
In some situations submitting a job in Compressor fails even though a valid source, preset, and destination have been added.
DVD Studio Pro: Rules for Entering DVD@CCESS Links
Pro applications on PowerPC computers may quit unexpectedly on launch or quit, or display non-customary menus and dialogs
If you experience one or more of the following issues on a PowerPC based computer:
DVD Studio Pro: Some HD DVD verification warnings do not indicate an issue
Issue
DVD Studio Pro: Disable CSS before converting a project to HD
Issue
Choosing a custom install location for Final Cut Studio 2 content
Final Cut Studio: Third-party appearance themes may cause issues
Issue
Final Cut Studio 2: Don't keep older versions of applications when upgrading
Issue
DVD Player: Plays HD DVD discs authored in DVD Studio Pro only
DVD Studio Pro 4: Creating buttons that play only specific chapters of a video track
DVD Studio Pro 4 gives you the choice of playing individual chapters separately, without having to play the rest of a track, by using the Story feature. This may be helpful if you would like a short piece of the track as a preview in your project, for example.